Privacy Policy

1. Introduction

LEED SPHERE TECHNOLOGIES LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use ALT AI Image Optimizer (the "App") through the Shopify platform. Please read this policy carefully.

2. Information We Collect

When you install and use the App, we collect the following types of information:

2.1 Store Information

• Store owner name, email address, phone number, and store address
• Shopify store name and domain
• Shopify access tokens (scoped and limited to required permissions)

2.2 Product & Image Data

• Product titles, descriptions, and image URLs
• Image metadata and current alt text values
• Collection and product catalog structure

2.3 Usage Data

• App usage logs, feature interactions, and performance metrics
• Error logs and diagnostic information

3. How We Use Your Information

We use the collected information to:

• Generate AI-powered alt text for your product images using OpenAI's API
• Apply and update alt text on your Shopify store images
• Provide performance scoring and Core Web Vitals analysis
• Send you service-related communications and support responses
• Improve our App features, performance, and user experience
• Comply with legal obligations

4. Third-Party Services

The App uses the following third-party services:

• OpenAI:Image data (URLs and metadata) is processed by OpenAI to generate alt text descriptions. OpenAI's privacy policy applies to data processed through their API.
• Shopify:The App operates within Shopify's platform and is subject to Shopify's Partner Program Agreement and Terms of Service.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our App (subject to confidentiality agreements)
• If required by law, court order, or governmental authority
• To protect the rights, property, or safety of our company, users, or others
• In connection with a business merger, acquisition, or sale of assets

6. Data Retention

We retain your data for as long as your App subscription is active. Upon uninstalling the App, we will delete or anonymize your store data within 30 days, except where retention is required by law. Alt text applied to your images will remain in your Shopify store unless you manually remove it.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS/TLS encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing activities

To exercise these rights, contact us at admin@spheretechnologiesltd.com

9. Cookies

The App itself does not use cookies on your storefront. Our marketing website may use essential cookies for functionality. No tracking or advertising cookies are used without your consent.

10. Children's Privacy

The App is intended for use by Shopify merchants and is not directed at individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: